There is no need to believe in acupuncture to enjoy and appreciate the results. We welcome  your skepticism and curiosity, and are happy to discuss and share what we know.

We are very fortunate here in the Seattle area because we enjoy a culture of respectful collaboration amongst healthcare providers of many disciplines. Holistic health is achieved by exploring the multifaceted nature of life. At Inner Renewal, we are honored to work within a collection of professionals who share the values of delivering excellent, specific and appropriate treatment to our patients. When needed, we are happy to refer you to providers whom we trust and respect.

The typical first appointment is an hour and a half long. It includes a detailed intake interview that informs us what your health care needs are, and the best way that we can help you. The interview itself will last between 30 and 45 minutes, followed by a treatment time of 40-50 minutes. Subsequent treatments typically last between 1 to 1.5 hours depending on complexity of need. We never rush when it comes to your health care and well-being – and we recommend that give yourself additional time following your appointment to enjoy the results of your treatment.

We will email you some intake forms that we would appreciate you completing and bringing to your first appointment.  Please also bring up-to-date insurance information (if applicable). Co-payments and payments will be collected at time of service.

Please do bring a willingness to ask questions that you may have about your treatment and our process.

Most likely, it is not broken. The online calendar displays appointments for the next 45 days only. Other dates show in perpetuity but they are not available for scheduling. Within the 45 day window, appointments are often booked up, but changes do occur so please check back frequently. Another day will open up tomorrow.

The calendar displays days into perpetuity. Only the following 45 days are open for scheduling. Beyond that, appointments are not yet available for scheduling. The calendar opens up day by day.

 Inderjeet’s practice is referral based – which means that her practice welcomes friends and family of current patients as well as referrals from other healthcare providers and members of the Kaiser and Regence Insurance networks. New patients are seen on Mondays, Tuesdays and Thursdays at 3:15pm. If another time-slot is required, please email inderjeet@irhealth.com for further consideration. Thank you.

Email reminders arrive 3 days in advance and again 36 hours in advance. You may cancel up to 19 hours in advance of your appointment without penalty for Inderjeet.

Search your email inbox or archive for NOREPLY@unifiedpractice.com. If you don’t see reminders, be sure to also check in your spam folder. It can be a good idea to add NOREPLY@unifiedpractice.com to your safe sender list.

IR Health fiercely protects your personal and health information. Email and SMS communication is expressly for appointment information and logistics pertaining to care given and received at IR Health. Your information will never be shared with any third-party unless you request it for legal purposes.

You may cancel up to 19 hours in advance of your appointment without penalty.

This generous cancellation policy is in effect on a trial basis. Being less than 24 hours, it is intended to allow maximum flexibility for the unexpected and unpredictable nature of life while still allowing time for the vacant appointment slot to be filled by someone on the waitlist. When uncertain about keeping your appointment, please consider others in this community and make your decision as early as you can.

In the case that an emergency occurs inside of this window – reach out as soon as you can before your appointment through the  patient portal. Email communication and office phone calls are not sufficient for this purpose because the window is so short. Unavoidable emergencies may be excused from the late cancellation policy. Insincere use of this policy is untenable within the therapeutic relationship.

Patients are expected to monitor their EOB’s (explanation of benefits). The EOB exactly reflects the information received by IR Health. We strive to keep our data exactly aligned with the EOB’s 100% of the time. Occasionally mistakes happen and when they do, we are committed to correcting them.

Patients are expected to keep a functioning payment card in their portal. Once insurance processing is complete and we receive the EOB, patient portions will immediately be charged to the credit card on file. If this payment method is unsuccessful due to expiration of credit card or lack of funds in account, a payment link will be emailed to the address on file. The link is active for 72 hours. If no payment is submitted, late fees will accrue. If the link needs to be re-sent, please ping Rachel at Rachel@executiveaccountmanagement.org or me through the patient portal or email me at inderjeet@irhealth.com  Late fees accrue until payment is made. It is encouraged that you maintain a functioning payment card in your file.

IR Health commits to submit your claim up to two times. After that, if payment is not received from the insurance company, it is due from the patient. In certain cases, more attention is needed to process claims accurately. With your partnership, we are willing to do what it takes.

IR Health allows claims to remain unpaid for 45 days. After this time, payment is due from the patient unless the insurer has undertaken an extra long processing time.

If it appears that benefits are not being applied as expected, please review your EOB and contact your insurance provider for explanation.

Patient portions and EOB’s differ when purchases of herbs or services (not covered by insurance) are provided on the same date of service.

To verify whether Inderjeet is in-network for your plan search on your plan website by name, Inderjeet Ramgotra, or by NPI#1124106679.

Please call my Insurance specialist: Rachel at Executive Account Management(253) 212-0354 or email her at Rachel@executiveaccountmanagement.org.

Given that insurance providers lawfully communicate all claim actions via an explanation of benefits (EOB), we require that you have access to your EOB when discussing financial decisions made on claims.

IR Health understands the need for insurance and remains committed to helping individuals and families receive effective medical care. Insurance agreements are sufficient as long as reimbursement is fair and relatively unburdened. In cases where it is not, I may discontinue my relationship with the insurer. It is the responsibility of the patient to ensure that coverage is in effect. I will notify current patients of changes to the relationship.